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Game Progress Halted

Ontanium
12 posts Member
edited March 2019
Hi, my issue is that the game requires I play DLC to completely acquire some items but literally no one play DLC. There are no clans or players that go around playing DLC. I have over 100 hours on PC and I can tell you that there is no other way to complete the game than to pay £10 for the unlocks (not actually completing the game but at least getting all the usable items).

On top of this Origin does nothing about cheaters which are rife. Nearly every game I am in has at least one hacker. Sometimes they fly from one side to the other in the blink of an on (on foot), other times they kill in one shot from across the map (even if you playing as a hero) which is just impossible without hacks.

I told Origin tech support and they link me to this forum. So here I am. Doubt whether anything will come of this but here goes. EA! THIS GAME IS BROKEN!

p.s would be nice if you didn't extort customers by forcing them to pay you £10 for the unlocks, or at least lower the price considering what I have just put forward.

p.p.s And do something about the hacking!

Thanks,
Post edited by Ontanium on

Replies

  • Ontanium
    12 posts Member
    edited March 2019
    At least I got a 15% discount code. (These times are off. I only just finished the chat at around 11:45AM)

    Chat
    info Mar 16, 2019 05:29:24 AM
    Your approximate wait time is 0 minute.
    info Mar 16, 2019 05:29:29 AM
    Thank you for contacting us. Bijender will help you soon.
    Bijender Mar 16, 2019 05:29:34 AM
    Thank you for contacting EA HELP, my name is Bijender, may I start with your first name please?
    you Mar 16, 2019 05:29:57 AM
    Hi, Bijender. MY name is ****** :)
    Bijender Mar 16, 2019 05:30:11 AM
    Nice to meet you ******* :)
    Bijender Mar 16, 2019 05:30:15 AM
    How are you doing today ?
    you Mar 16, 2019 05:30:25 AM
    I am hear to get some tech support with Star Wars Battlefront 2015
    you Mar 16, 2019 05:30:55 AM
    There are unlocks in the game that require I play DLC but there is literally no one playing them
    you Mar 16, 2019 05:32:01 AM
    There is an option to purchase an unlock pack on Origin for £10 but I don't feel I should be forced into buying it
    you Mar 16, 2019 05:33:08 AM
    There a re a fair few in-game unlcoks that require I play the DLC, but like I said there is no one playing them (and a lot of people cheating which Origin does nothing about)
    Bijender Mar 16, 2019 05:33:28 AM
    We appreciate players who let us know when things aren’t right!
    you Mar 16, 2019 05:33:55 AM
    I have tried every time I play to start a game with the DLC but never get a game (100hours on record)
    you Mar 16, 2019 05:34:04 AM
    Thanks:)
    Bijender Mar 16, 2019 05:34:06 AM
    No worries, I will try my best to help you with the issue with the game
    Bijender Mar 16, 2019 05:34:11 AM
    May I ask a few questions to get this sorted ?
    you Mar 16, 2019 05:34:17 AM
    Sure
    Bijender Mar 16, 2019 05:34:49 AM
    May I know since when you are facing this issue ?
    you Mar 16, 2019 05:35:04 AM
    Since I purchased the game
    you Mar 16, 2019 05:35:23 AM
    Literally no one plays the DLC content
    you Mar 16, 2019 05:35:53 AM
    And there are no Clans out there playing either. I have checked everywhere.
    you Mar 16, 2019 05:36:13 AM
    Basically the player base, when active, only plays the standard maps
    Bijender Mar 16, 2019 05:36:45 AM
    Okay
    Bijender Mar 16, 2019 05:37:57 AM
    This is something not in our hands we are customer support, I would request you to post it on our forums , studio team is the one that develops games, they have the ability to maker changes in it tooWhen you post your suggestion to forums it will help to improve the game play as you are valued gamer Here is the link to post it https://battlefront-forums.ea.com/
    you Mar 16, 2019 05:38:44 AM
    Oh, thanks. That helps a lot.
    you Mar 16, 2019 05:39:37 AM
    So in the meantime is there anyway to get the unlock pack without paying or discount?
    you Mar 16, 2019 05:40:18 AM
    I want the game to improve, sure. But I also want to play the game with all of the elements intended.
    Bijender Mar 16, 2019 05:40:45 AM
    We have no options for that unfortunately, till studio team make any changes in it , we have no option to grant content
    you Mar 16, 2019 05:41:42 AM
    No redeem codes or anything eh?
    you Mar 16, 2019 05:41:43 AM
    ok
    you Mar 16, 2019 05:41:50 AM
    Considering I can't unlock some items without paying it's kind of extortion
    you Mar 16, 2019 05:41:58 AM
    In my opinion
    Bijender Mar 16, 2019 05:42:01 AM
    Since you have gone through to all and You're valued EA Gamer so I am providing you 15% discount code for Origin store game purchase. For your convenience I will send the code on your E-mail id.
    you Mar 16, 2019 05:42:08 AM
    Indirectly of course
    Bijender Mar 16, 2019 05:42:39 AM
    Here is the code that you can use " ********* " for discount,sent you email too.
    you Mar 16, 2019 05:42:47 AM
    Well, thanks. I'll put it to good use.
    info Mar 16, 2019 05:43:11 AM
    Your chat transcript will be sent to ************ at the end of your chat session.
    you Mar 16, 2019 05:43:18 AM
    Ok
    you Mar 16, 2019 05:43:28 AM
    I want take up anymore of time.
    you Mar 16, 2019 05:43:32 AM
    Thanks for the info
    you Mar 16, 2019 05:43:43 AM
    and the discount
    you Mar 16, 2019 05:44:00 AM
    Have a nice day
    you Mar 16, 2019 05:44:01 AM
    Later:)

    ...
  • Add me on PSN (Way_Good_Bro) and I will help you find DLC lobbies
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