Palpatine, Hotfix & More

F8RGE · July 5, 2018 2:16PM

Just a quick heads up but we’ve just pushed two fixes live via our backend tools that have fixed two issues. To confirm, there is no client update for these.

The first one is that challenges would sometimes be delayed when you first reached the primary menu. Challenges should now appear as expected.

The second is in relation to the challenges sometimes ‘spamming’ popups upon completion. You should now only get the notification once.

We have two options when it comes to fixes, the back end (like above), and those that require client-side changes (this requires a download from you).

For a hotfix we have to strike a balance between the quantity of the fixes and the priority of them.
Because of how quick hotfixes get released, this lowers the amount of time that we have for our QA teams to test it. As a result of this we can’t commit too many fixes to the update and the hotfixes has to only contain the highest priority ones.

For comparison, we would class the hard stutter issue as a high priority fix as it effects the gameplay experience, compared to say the end of round (EOR) credits display issue. Both warrant being fixed, but one is more severe than the other.

The team are currently reproducing (repro) the issues and will then build a hotfix once they’ve all been checked in (inserted into our version of the game).

Once this has been completed we will pass it over to our QA teams, who will do their thing. When we receive the pass, we can begin the submission (sub) process to 1st party (Microsoft and Sony). The hotfix will then pass through the 1st party certification (cert) process. It will also pass through an Origin certification process.

Once it has passed cert, the hotfix will be released and you’ll get the download.

State of Play

Challenges delayed on front menu – fixed
Challenge completion spam – fixed
Emperor Palpatine – We plan to execute our Kill Switch (KS) for him. This means he will be removed from the game. He will be disabled until a hotfix can be deployed. We don’t take this decision lightly, but we feel it is in the best interest for everyone until a fix can be deployed.
Stormtroopers unable to board shuttle in Ewok Hunt – Currently working on a fix to this, plan is to have this included in the next hotfix.
Hardlock stutter in Hero Starfighters – Plan to be fixed in the hotfix.
Stamina – Plans to make some changes to the stamina system, to go live in the hotfix.

IronSoldier · July 5, 2018 2:17PM

Farewell lord Palpatine. Enjoy a summer off watching the world cup

Dash · July 5, 2018 2:18PM

Execute Order Sleepy Time!

.

F8RGE · July 5, 2018 2:20PM

The Palpatine Kill Switch will be executed in under 15 minutes. You will need to restart your game to see the change within the menus, but the game will know instantly as it transitions to new maps.

Roven2012 · July 5, 2018 2:21PM

Thanks for your hard work!

Anapoda · July 5, 2018 2:21PM

One does not simply remove the emperor!! Guards!! Guards!! Size those traitors to the Empire!!

Dash · July 5, 2018 2:21PM

F8RGE wrote: »

The Palpatine Kill Switch will be executed in under 15 minutes. You will need to restart your game to see the change within the menus, but the game will know instantly as it transitions to new maps.

Thanks for the Update/Breakdown Ben. Have a good week everyone.

T0TALfps · July 5, 2018 2:23PM

Cheers for the update and insight as always Ben!

Palpatine is too strong..

Supino · July 5, 2018 2:23PM

Any way that the powers and ragdolling to stop troopers and heroes to shoot you come in the hotfix?

Carbonic · July 5, 2018 2:30PM

Emperor Palpatine, may you return to a refreshing state of being balanced

Renamed3248236 · July 5, 2018 2:31PM

This is awful! My poor Iconic Skinny Legend is being removed because he's finally almost complete.

Anapoda wrote: »

One does not simply remove the emperor!! Guards!! Guards!! Size those traitors to the Empire!!

Yes please. Also make sure he comes back with his gorgeous red Louis Vuitton robe thank you very much. Also with a black Birkin to match his mourning mood.

Such a loss. A travesty. I can't.

The_Rookie · July 5, 2018 2:33PM

You guys need to find a new QA team, because this one doesn't know how to test.

valeri0706 · July 5, 2018 2:34PM

It's treason, then....

But seriously, he was reaching Senate levels of power. Thank god he is being removed until a fix.

stevenomes · July 5, 2018 2:38PM

Did we expect anything less from the most powerful sith ever? the only way to bring balance is to remove him...

also regarding the reward completion notification spam I saw that a couple times as well and was hoping I was getting all the credits along with them but alas it was a display error.

UhOhItsJus · July 5, 2018 2:39PM

Thank you for the communication

Anapoda · July 5, 2018 2:43PM

It would have make a pretty dull end if it was a movie.

-you're too powerful Palpatine, you're removed from office!!

-awwww, ah well, skype Mon Mothma that we surrender...

EA_Atic · July 5, 2018 2:45PM

Order 66

Dash · July 5, 2018 2:54PM

Before:

Explaining the situation:

The Reveal After:

MWB33 · July 5, 2018 2:56PM

I guess Master Windu was right. He was too dangerous to be left alive.

Dash · July 5, 2018 2:57PM

MWB33 wrote: »

I guess Master Windu was right. He was too dangerous to be left alive.

+1.

Evazan127 · July 5, 2018 3:01PM

Awesome that you had the guts to use the kill switch!

valeri0706 · July 5, 2018 3:02PM

EA_Atic wrote: »

Order 66

Not only, I think Thanos' snap reached beyond one franchise to another.

Now it's perfectly balanced, as all things should be.

NomiSunstrider · July 5, 2018 3:07PM

What about the ability to keep attacking while you are disabled in some way (like the ability to continue firing when you are frozen by Kylo). Is that being on the list to be fixed in the next hotfix?

Levo · July 5, 2018 3:07PM

Finally he is gone. My wish would be to replace him with Episode 3 palpatine with a lightsaber But i guess thats Not gonna happen. Anyway thanks dice

stevenomes · July 5, 2018 3:10PM

only a fully trained DICE, with the force as their ally, can conquer the emperor.

Supino · July 5, 2018 3:10PM

NomiSunstrider wrote: »

What about the ability to keep attacking while you are disabled in some way (like the ability to continue firing when you are frozen by Kylo). Is that being on the list to be fixed in the next hotfix?

Asked the same thing, just waiting for a response. Those are really gamebreaking problems.

iliilliiililiii · July 5, 2018 3:20PM

Do what must be done

OneJediCat · July 5, 2018 3:23PM

F8RGE wrote: »

Just a quick heads up but we’ve just pushed two fixes live via our backend tools that have fixed two issues. To confirm, there is no client update for these.

The first one is that challenges would sometimes be delayed when you first reached the primary menu. Challenges should now appear as expected.

The second is in relation to the challenges sometimes ‘spamming’ popups upon completion. You should now only get the notification once.

We have two options when it comes to fixes, the back end (like above), and those that require client-side changes (this requires a download from you).

For a hotfix we have to strike a balance between the quantity of the fixes and the priority of them.
Because of how quick hotfixes get released, this lowers the amount of time that we have for our QA teams to test it. As a result of this we can’t commit too many fixes to the update and the hotfixes has to only contain the highest priority ones.

For comparison, we would class the hard stutter issue as a high priority fix as it effects the gameplay experience, compared to say the end of round (EOR) credits display issue. Both warrant being fixed, but one is more severe than the other.

The team are currently reproducing (repro) the issues and will then build a hotfix once they’ve all been checked in (inserted into our version of the game).

Once this has been completed we will pass it over to our QA teams, who will do their thing. When we receive the pass, we can begin the submission (sub) process to 1st party (Microsoft and Sony). The hotfix will then pass through the 1st party certification (cert) process. It will also pass through an Origin certification process.

Once it has passed cert, the hotfix will be released and you’ll get the download.

State of Play

Challenges delayed on front menu – fixed

Challenge completion spam – fixed

Emperor Palpatine – We plan to execute our Kill Switch (KS) for him. This means he will be removed from the game. He will be disabled until a hotfix can be deployed. We don’t take this decision lightly, but we feel it is in the best interest for everyone until a fix can be deployed.

Stormtroopers unable to board shuttle in Ewok Hunt – Currently working on a fix to this, plan is to have this included in the next hotfix.

Hardlock stutter in Hero Starfighters – Plan to be fixed in the hotfix.

Stamina – Plans to make some changes to the stamina system, to go live in the hotfix.

I really hope timer like bf2015 for blocking is added. Stamina being drained by simply holding up the saber was too much. I'm really happy about the hotfix.
The Senate himself got Order 66ed lol.

Mastahpeece · July 5, 2018 3:31PM

letters

AOD_MelournRex · July 5, 2018 3:38PM

Good call. I'm a bit surprised though, since a kill switch is apparently in place, why you didn't decide to shut down Palpatine after he was majorly buffed with his health changes, while also simultaneously being able to shoot through walls. Majority of the Galactic Assault matches, he would be the very first on the leaderboards due to this.

Good to know that you don't hesitate to use your KS though.

Kerle · July 5, 2018 3:44PM

At this point, no one will mind using the Killswitch, its sad it has to happen but better than the alternative.

Funny though that its the galactic emperor whos just getting kicked out of his office for some forced holiday.

grimmace2 · July 5, 2018 3:45PM

No Palps on a double XP weekend, lol.

Kerle · July 5, 2018 3:48PM

lerodemmy wrote: »

You guys need to find a new QA team, because this one doesn't know how to test.

How do you know? I guess they actually test a lot and have reached a point there they are certain none of them is pregnant at this moment.

RogueZeroRendar · July 5, 2018 3:49PM

@F8RGE

QA team to test things? Where were they when you made the changes that made Palpatine like this prior to releasing July's Patch? Where were they prior to releasing June's Patch that messed up Rey's Damaging Strike Star card? Where were they prior to May's Hotfix that broke Palpatine's Chain Lightning Ability? Where were they prior to the DC-15LE Explosive Shot BUG? Where ARE they, considering Answers HQ is FILLED with BUGs since release?

I do a better job on testing then them! And I get nothing besides Bans and being Jailed constantly:

I reported certain skills are the cause for the corpse attack BUG;
I reported you could lose 2 points in a row in hero Showdown if both players on the same team triggered the Spawn BUG;
I reported on how one triggers the unable to spawn BUG;
I reported on getting the objective marker stuck on screen in Strike, Jetpack Cargo and Ewok Hunt;
I reported on all 3 Out of Bounds areas in Bespin on the day of its release;
I reported how to trigger Rey's Dash Strike with Damaging Strike BUG;
I reported how Palpatine's Chain Lightning BUG had a mark property;
I reported a bad place in Endor where the speeder bike can't pass through a gap at least 3 times larger then itself;
I reported how Rey's Dash Strike has an orientation BUG;
I reported that those random palpatine electrocutes actually linger in place;
I reported Kylo's Bloodletting Frenzy card doesn't apply any bonus at all;
I reported Intensified Lightsaber Throw card was giving the wrong value as bonus;
I reported how you could get killed by a Chair;
I reported how aircraft sometimes don't explode on impact and get stuck;
I reported how to activate Dash Strike's Visual Glitch;
I reported about all models in the game excluding a select few just go invisible;
I reported how the LIUV can go Out of Bounds on Starkiller;
I reported how to get a character stuck in the menu background;
I reported on Vader's Choke making him stuck in the animation;
I reported how Vader's Choke could lock the affected enemy camera after the choke, and even after he dies;
I reported how Vader's Choke can shake the camera like crazy;
I reported how Vader's Choke and other paralyzing effects could stop your abilities and jumping from working;
I reported on lightsabers not turning on, and thereby not allowing players to attack;
I reported how one can manage infinite jetpack uses with the Aerial Class;
I reported how one can use jetpack infinitely in jetpack Cargo (it's completely different from the previous one);
I reported how Furious Resilience was giving 55% of damage reduction instead of 25%;
I reported that people could use duplicate heroes on HvV;
I reported you could fall past the deathzone and stay alive in the bottom of maps;
I reported AI starships could be killed in Kashyyyk and that would count as Player Kills and to your Killstreak;

And this isn't all, I have many things I wish to report but I don't have the time to make good videos on them because I'm on finals on college:
How monkeys on Kashyyyk and Yavin walk but don't move;
How a Tauntaun can fly;
How to get 20K Battlepoints on Hoth GA First phase without killing or damaging any enemy;
How to enter the mountain in GA Kashyyyk 1st phase;
How to skywalk on Endor after the fix that supposedly removed that;
How to enter the walls on Endor;
How to skywalk on Takodana;
How to climb the castle walls on Takodana with any lightsaber Hero/Villain;
How to jetpack upwards infinitely with Boba Fett;
How to access an invisible tower on Death Star;
How to enter the walls on Hoth;
How to enter the walls on Starkiller;
How to spawn somewhere different then the initial spawn in HvV;
How to enter the walls in Yavin;
How to half block an immobilizing power;

And I'm sure I forgot some.

To finish this, the most important report I gave, consisted of a method to trigger the Disabled Block BUG. I discovered a method that consistently triggers a BUG that makes your lightsaber user unable to block, until he depletes all his stamina. I presented the method to your team so they can debug this issue and discover its cause. This method consists of first triggering the half block BUG, then in the middle of a choke while in the half block BUG, you escape in a precise time to trigger the Disabled Block BUG. Then if you deplete your stamina, you're back to normal, but if you're Rey, your next Dash Strike will probably trigger the Dash Strike's Visual Glitch.

Here is the video where I showcase how to trigger the Disabled Block BUG on a controlled environment:

And here is a video where by the end you can see the Dash Strike's Visual Glitch:

And finally, here is my playlist only of BUGs that I posted on my Channel:

unit900000 · July 5, 2018 3:50PM

personally think he could of stayed in GA sense a good Yoda keeps him in check and the light side in GA is all ready better as it is a lot of the time good to remove him from HvV though.

Galaxy_DarkLord · July 5, 2018 4:05PM

pls fix the ping site option in the game it has it has been broken because i choose the Germany data center and click the back button and when i back it has changed to other place like united kingdom or somewhere else
see the video below

Fuzzbap · July 5, 2018 4:10PM

Killswitch engaged!

stevenomes · July 5, 2018 4:12PM

@RogueZeroRendar when reading the beginning of your post it reminded me of the scene from lord of the rings where Theoden and Aragorn where arguing about calling for aid to defend Helms Deep. "Where was QA team when the westfold fell? where was QA team when our enemies closed in around us. No my lord Aragorn, we are alone"

RogueThreeCoruna · July 5, 2018 4:17PM

Why don't you just get off of that high horse of yours and revert the changes you've made this patch? Leave the new ships mode there, and go back to how things were.

It's not a shame to make a mistake, like you did. It's a shame to keep going on and on on the same mistake, like you are doing.

Rook008 · July 5, 2018 4:19PM

Thanks for the update, F8rge.

Also, I hope you guys can get Ewok Hunt back in the rotation soon.

RogueZeroRendar · July 5, 2018 4:19PM

@stevenomes
Lol! Thanks for remind me that scene! It sure seems like that

Master_Bats · July 5, 2018 4:20PM

why does everyone want palpy to be a wussy? he is supposed to be very powerful only ones who should be able to match his power are yoda and vader and soon to be anakin. heroes should be tiered at their different levels of power anyways. not every hero or villain should be equal this isnt the declaration of independence lol

stevenomes · July 5, 2018 4:24PM

one thing I was thinking of earlier is if we could get some insight into the testing methodology for these patches. you say "we pass these changes to QA team to do their thing". it would be interesting know a high level summary of what that all involves. I assume there is a step by step process that they have go through and if one step fails they have go fix and start over etc. I think this legitimate question considering the number of bugs and issues introduced with recent fixes?

RogueZeroRendar · July 5, 2018 4:26PM

@stevenomes
Recent fixes? My friend, this has been happening since the beginning, it's not a recent issue. This QA is a joke, they either don't exist, don't do what they're supposed to do, or even do something but their work is thrown away because of a schedule

Raices · July 5, 2018 4:28PM

Master_Bats wrote: »

why does everyone want palpy to be a wussy? he is supposed to be very powerful only ones who should be able to match his power are yoda and vader and soon to be anakin. heroes should be tiered at their different levels of power anyways. not every hero or villain should be equal this isnt the declaration of independence lol

The problem is that neither Luke or Yoda are at his level atm, and they should be! And you're right, there should be tiers for heroes, with diferent battle points costs ect.

BygoneTea0253 · July 5, 2018 4:31PM

Rip Palp

Nute_Gunray89 · July 5, 2018 4:33PM

Lord Sidious is most unhappy

bfloo · July 5, 2018 4:35PM

Master_Bats wrote: »

why does everyone want palpy to be a wussy? he is supposed to be very powerful only ones who should be able to match his power are yoda and vader and soon to be anakin. heroes should be tiered at their different levels of power anyways. not every hero or villain should be equal this isnt the declaration of independence lol

Funny thing is I finally figured out how to beat Palps with Yoda before they pulled him and can't check if it was just a fluke...

Arcanewarrior · July 5, 2018 4:35PM

Thank God for this! Much needed when will this hotfix be?

bfloo · July 5, 2018 4:37PM

Arcanewarrior wrote: »

Thank God for this! Much needed when will this hotfix be?

Soon™

fancyladypants · July 5, 2018 4:39PM

The QA team is a myth. That's obvious. For those of us that paid credits to unlock him this seems really fair. Thanks I look forward to your next broken bug.

Did anyone predict this bug? We still need to start that lottery drawing of, "guess the next issue." The Winning prize? You get an exclusive game-breaking bug that gets shared with everyone on your friends list, 14 credits, 1 crystal, and an exclusive hero that doesn't work nor can he/she/it/they/ be upgraded or accessed during game modes.

Oh, and a taco. (Taco only available on Taco Tuesday's during the month of June at EA headquarters cafeteria between the hour of 4:00AM and 4:01AM-no tomatoes, taco sauce not included.)

Palpatine, Hotfix & More

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