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Gamescom 2019 Triple XP
Community Transmission

[Megathread] EOR Matchmaking Issues

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  • Only "improvement" to the game has been the increased level of aggravation it causes.

    Yes
    Janina Gavankar/Iden Versio Fan
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  • Since I was playing today the matchmaking system didn't seem to work. It took to the next map with the exact people when I pushed the button.
    pija5nbcgaah.jpg
    "This is a mission of peace. I put my faith in diplomacy. We can't solve all of our problems by throwing troops at them."
    -Padmé Amidala
  • Danxoln
    2473 posts Member
    I think the system is making games more balanced, so it's not a black or white answer of yes or no, but I DO agree that forcing us to leave a server that we like/are having fun on is very frustrating
  • Danxoln wrote: »
    I think the system is making games more balanced, so it's not a black or white answer of yes or no, but I DO agree that forcing us to leave a server that we like/are having fun on is very frustrating

    We should have the choice of whether or not to join a new lobby. We shouldn't be forced out. Honestly, I would go as far to say that Destiny 2 has a better system then BF 2017. Allow me to explain. In D2, you will stay in the lobby you are put in unless you decide to find a new one. Meaning if you find a lobby that you like, you aren't kicked out after two matches. You can stay there for as long as you want. If you want to find a new lobby, you have that option but you aren't forced to pick it. And it is not a false choice in D2.
    Empire_TW wrote: »
    TheScape wrote: »
    Abuuru wrote: »
    I'm fortune to be one of the few to not be suffering from a lot of the issues you described. For example, I've never received "Error 1066", I rarely play LS or DS more than twice (if twice at all), I usually have a healthy mix of maps over the course of a 1-2 hour session.

    As far as having zero control of what maps I play, during the initial loading screen, I have 5 seconds to decide to cancel joining the game if i don't like the map I see i'm being loaded into but I rarely do this since I enjoy playing on all maps.

    Matchmaking has been an issue in the past but over the course of the week i've noticed games are alot blanced (I also never get put into an empty lobby after EOR MM, if i am put in a new lobby the lobby fills up within 30 seconds and we're off to a new, more balanced match).

    As long as EA removes the mandatory EOR MM (which I think they're doing on a temporary basis to collect data), I'm having alot of fun playing on various game modes.

    Sounds like alot of people are having a different experience than me on a few of these items so I can only comment based on my experience.

    This is my experience exactly. I’d also like to add that I’ve only hit the matchmake button maybe three times. I’ve always just let it do it’s thing at EoR, and like I said, this has been my experience exactly.

    I always assumed that pressing matchmake was a faster way to continue (same thing as pressing continue instead of waiting). Doesn't it auto-matchmake you even if you don't press the button?

    "Matchmaking" happens regardless, the button is a false choice.

    s92fvlkikeen.png

    The button being a false choice is absolutely ridiculous. Just...why? It boggles my mind when I see this screenshot. If you're gonna kick us out of the lobby automatically (which in itself is stupid,) why give us the option to find a new lobby if it's false? In Destiny 2, when you want to find a new lobby, you can find a new lobby on your own accord. Key words: Your own accord. Meaning you choose when to do something and in the context of D2's matchmaking system compared to BF 2017's system, you choose when to find a new lobby, not the game. Whereas in BF 2017, you have no control when it comes to finding a new lobby. None. N-O-N-E. We bought the game and we should have control of what we do in it. The game should not lie to us, control our actions, and so on. I may have said my piece and moved on but I'll still visit this post to talk about this...failed matchmaking system.
    gctn47nz145u.png

    I keep changing this for whatever reason but ehh...It can stay like this I suppose.
  • Danxoln wrote: »
    I think the system is making games more balanced, so it's not a black or white answer of yes or no, but I DO agree that forcing us to leave a server that we like/are having fun on is very frustrating

    We should have the choice of whether or not to join a new lobby. We shouldn't be forced out. Honestly, I would go as far to say that Destiny 2 has a better system then BF 2017. Allow me to explain. In D2, you will stay in the lobby you are put in unless you decide to find a new one. Meaning if you find a lobby that you like, you aren't kicked out after two matches. You can stay there for as long as you want. If you want to find a new lobby, you have that option but you aren't forced to pick it. And it is not a false choice in D2.
    Empire_TW wrote: »
    TheScape wrote: »
    Abuuru wrote: »
    I'm fortune to be one of the few to not be suffering from a lot of the issues you described. For example, I've never received "Error 1066", I rarely play LS or DS more than twice (if twice at all), I usually have a healthy mix of maps over the course of a 1-2 hour session.

    As far as having zero control of what maps I play, during the initial loading screen, I have 5 seconds to decide to cancel joining the game if i don't like the map I see i'm being loaded into but I rarely do this since I enjoy playing on all maps.

    Matchmaking has been an issue in the past but over the course of the week i've noticed games are alot blanced (I also never get put into an empty lobby after EOR MM, if i am put in a new lobby the lobby fills up within 30 seconds and we're off to a new, more balanced match).

    As long as EA removes the mandatory EOR MM (which I think they're doing on a temporary basis to collect data), I'm having alot of fun playing on various game modes.

    Sounds like alot of people are having a different experience than me on a few of these items so I can only comment based on my experience.

    This is my experience exactly. I’d also like to add that I’ve only hit the matchmake button maybe three times. I’ve always just let it do it’s thing at EoR, and like I said, this has been my experience exactly.

    I always assumed that pressing matchmake was a faster way to continue (same thing as pressing continue instead of waiting). Doesn't it auto-matchmake you even if you don't press the button?

    "Matchmaking" happens regardless, the button is a false choice.

    s92fvlkikeen.png

    The button being a false choice is absolutely ridiculous. Just...why? It boggles my mind when I see this screenshot. If you're gonna kick us out of the lobby automatically (which in itself is stupid,) why give us the option to find a new lobby if it's false? In Destiny 2, when you want to find a new lobby, you can find a new lobby on your own accord. Key words: Your own accord. Meaning you choose when to do something and in the context of D2's matchmaking system compared to BF 2017's system, you choose when to find a new lobby, not the game. Whereas in BF 2017, you have no control when it comes to finding a new lobby. None. N-O-N-E. We bought the game and we should have control of what we do in it. The game should not lie to us, control our actions, and so on. I may have said my piece and moved on but I'll still visit this post to talk about this...failed matchmaking system.

    I've pretty much accepted that we can't pick our servers (might as well) but us not being able to even stay in one is ridiculous.
    Janina Gavankar/Iden Versio Fan
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  • Matchmaking thus far is an abysmal failure and should be removed. Teams are split up whether you like it or not and the better players seem to be grouped onto the same team and we get steam rolled even worse. I played yesterday and the two top players from our losing team were moved to the winning team and we lost even faster then before. Needless to say that was the last time I played yesterday. Teams are MUCH more one sided now then before. I remember playing and trying to take/defend a single objective for 10 minutes or more and it was a blast. Now with the squad system and matchmaking the matches go a lot faster but it's almost always one sided without any good fights to hold/take objectives anymore. The game is no longer the one I enjoyed when it was first released and I'm REALLY looking forward to the new Fall..., er...other games coming out.
  • I'm looking forward to the other games coming out as well. To be specific, the one that I'm most excited for is Super Smash Brothers Ultimate. Oh so good!
    gctn47nz145u.png

    I keep changing this for whatever reason but ehh...It can stay like this I suppose.
  • I'm looking forward to the other games coming out as well. To be specific, the one that I'm most excited for is Super Smash Brothers Ultimate. Oh so good!

    No getting put into empty servers there.
    Janina Gavankar/Iden Versio Fan
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    PSN: Empire_TW. Twitter: Empire_TW. Youtube: Empire_TW.
  • Please remove period and never replace it. Players have always been free to join and drop from servers as they feel fit. The balancing would come over time if players didn't immediately drop after losing one round...

    Anyone can tell you that that is not the problem. The problem is that all the noob players are consistently put on one side and the other side is stacked with experienced players. It has nothing to do with "waiting" for some magical balancing to happen in the future like you are suggesting because that was never happening in the game....in fact ever since the game began tt has always worked in the opposite manner where the game seems to prefer stacking one side full of experienced players and the other side full of inexperienced players.

    What we need is for the EOR to be reworked so that it balances the teams appropriately each round.

    The EOR needs to create a "moving average" rank of the last 5 to 10 games for ever player. This will allow Dice to give a rank to each player in the game and then balance the teams based on those "moving average" ranks. This method will also allow for players to fluctuate in rank based on whether they are playing poorly or great during recent game play. This "moving average" rank will be calculated by taking these three scores adding them up for the past 5 to 10 games and taking the average of those 5 - 10 data points:
    1. Objective rank = 8
    2. Combat rank = 3
    3. scoreboard rank = 8
    nimd6taj3abn.png

    Combined rank for the last game you just finished = 8+3+8 = 19
    Moving Average over the past 5 games = (12+ 14 + 10 + 9+ 19 ) /5 = 12.8 ( The lower your "moving average" rank the better you are.)

    Once everyone has a "moving average" or total rank for the previous 5 games. Then the game can go about these steps to balance the teams:
    1. Balance the parties that join the game together, so that all parties remain together and that the number of parties is close to even as possible. Example Party 1 = 4 Players, Party 2 = 8 Players, Party 3 = 3 Players. Party 2 should be on one side....party 1 & 3 should be combined on the other side. Now we have 8 on one side and 7 on the other. This is done to keep parties together, but also balance out party squads, so one side is not stacked with parties that are communicating with each other and the other side is filled with random players not communicating as much.
    2. Then calculate the teams total rank based on each of the party members individual ranks ( sum up all the "moving average" ranks for each team member).
    3. Once the teams total rank is determined based on just the parties. Then the individual players that are not apart of a party can be added to each team based on their own "moving average" ranks. The game will sort all remaining individual players based on their ranks......keeping the overall team ranks as low as possible and and close as even as possible. We want the scores to be as low as possible and as close to balanced as possible to prevent one side getting stacked with new players that will have really high ranks.
    4. I'm sure that there is an algorithm that can sort and balance numbers evenly between two stacks quickly that could be done only when a new planet is rotated to in galactic assault.

    When we are still on the same map in GA and playing it for a second time the game should just add a few new players to get the game filled up and again balanced the game with those new players. Keeping the overall team ranks as close to balanced as possible.

    It's hilarious that we're actually having to try and teach Dice how to make team balancing work. Why does it feel like they are approaching this game with constant incompetence? Is the Battlefront team understaffed? Overworked? Underfunded? Or just lazy?
  • The user score for this system are extremely bad yet it is still turned on...
    Janina Gavankar/Iden Versio Fan
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  • @F8RGE
    You've mentioned that you do not want to give us complete radio silence anymore.
    EOR MM has generated quite a bit of feedback, yet very little input from the Devs.


    How does it sort people? Stat based? Level based? Randomly?

    How close is the team to getting EOR MM where they want it?

    What is it doing now or not doing now that it should or shouldn't be doing?

    What is the "end game" for EOR MM?

    In a perfect world for the team, how would EOR MM function?

    If nothing can be said about it at this point, Please let us know that You can't comment on it yet.

    Give us something please.
    Versatti wrote: »
    Dennis, EA or Disney still do not understand their customer base or how to win them over.
  • gospa55350
    255 posts Member
    edited October 2018
    Last 2 days, I am noticing some new elite players who are making an average player and above average player to look really bad. Some blame goes to EOR matchmaking system. I could see some rage quitters who are good players and some other from regular players too, being unable to get a single kill after 5 minutes of playing is not fun at all. EOR matchmaking sometimes mess things up by grouping the absolutely best players in one team and the regular players on the other. Sometimes you could see top 3 spots on each team having 3 times more elininations than number 4 on the position list. Honestly, if I were those players getting destroyed I’d feel miserable. Sometimes I quit after the game ends and look for another lobby but ocasionally there is no other lobby to play. I love an honest fight, destroying another team so easily is not something I enjoy. After one year of BF2 release I’ve noticed many players getting really good in GA and HvV, are those players getting steam rolled really new players maybe or just ocassional ones?
  • I usually 40-50 kills each blast. Doesn’t matter which class - though easier with enforcer of course ;). Not sure what the other guys are doing but if there is one other good person on my team that’s game for the other team. Totally get your post - basically it match makes the skilled player through the less elite players in the game mode. You’re right, those who stuck with it are feeling good :)
  • It seems the grand majority of people dislike this system, can we even get a comment on when and if it will be turned off?
    Janina Gavankar/Iden Versio Fan
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  • I just played Endor like 4 times in a row...on each side. Don't get me wrong, I love Endor, but even for me it's a bit much. This system sucks. Thing is is if it actually produced balanced games I wouldn't mind it AS MUCH, but it doesn't, so I'm not seeing the point.
  • Blast it totally upended these days. I saw a 76-0 thrashing last night. It was ugly.
    Find me in Blast, Strike, or sometimes GA, usually playing Officer/Specialist/Aerial... u/n cosworth99. #oldguy
    Add me (xbox Oregon server) if you like
  • Col_Burton wrote: »
    I just played Endor like 4 times in a row...on each side. Don't get me wrong, I love Endor, but even for me it's a bit much. This system sucks. Thing is is if it actually produced balanced games I wouldn't mind it AS MUCH, but it doesn't, so I'm not seeing the point.

    Wish I could get maps like Endor over and over again, I get Theed and Jakku...
    Janina Gavankar/Iden Versio Fan
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  • Blast is a mess the span timer totally ruins it. And the MM should just randomly mix the teams after every match instead of forcing server change.
  • Here's how the matchmaking works...

    https://www.pcgamesn.com/ea-matchmaking-microtransactions-eomm-engagement-patent

    Basically, the matchmaking AI decides whether you need a win or a lose to keep playing. Consequently, it puts you into a game that you're easily going to win or going to lose.

    The upshot of all of this is that you're constantly getting dropped into games where you're either steamrolling the opposition, or getting horribly crushed at every turn.

    Therefore every game has one massively superior side that annihilating the opposition.

    It wouldn't surprise me if the weapon stats were altered according to your need to win or lose. We've all had games where we're either almost invincible with every shot hitting, or games where you seem to take more damage than you should, and find it really difficult to land a shot.

    Matchmaking is no longer about pitting you against players with equal skill, it's all about keeping you interested in playing the game. Except it doesn't work because you rarely get a fair game, you just keep getting one-sided games because the matchmaking system doesn't factor FUN into its equation, it just decides whether you need to win or lose and therefore dumps you into a match where you're almost guaranteed the required result, no matter how easy or impossible the opposition is.
  • Oh, this is the link that you'll want to read from that article...

    EOMM: An Engagement Optimized Matchmaking
    Framework

    https://arxiv.org/pdf/1702.06820.pdf
  • Can we please get some word on what's going on here?
    Versatti wrote: »
    Dennis, EA or Disney still do not understand their customer base or how to win them over.
  • Liz4rD
    1014 posts Member
    Why?

    Why dont the devs or Community Managers, @F8RGE , say a word about it?

    Why dont they give us at least a short explanation about a system that is ruinning the game and the game experience and pushing so many players to stop playing the game?

    Why dont they acknowledge at least the feedback we are giving here and in other sites as reddit or Twitter?

    Why did they ask for feedback and then ignore us?

    Why do they insist on having active a system that is not working?

    Why are they moving along and informing about new content and events when this mess is still here and with no signs of getting better or fixed?

    If they have plans on continue some tweaking on the system, why dont they inform us?

    Why is there not even A SINGLE WORD on this issue from the dev team?

    A SINGLE ******* WORD...
  • Liz4rD
    1014 posts Member
    @EA_Tom ??

    Anyone???
  • They might have moved on. At this point it is what it is.
    Ace speeder pilot.
    http://bit.ly/2smYu2B playa from day 1 when shift was real
  • LOL....no one from the dev team is going to respond to your questions. I praise you for trying however
  • OcDoc
    1681 posts Member
    The silence is deafening. I really don’t get it. Just give us a little to work with on what you are trying to do and maybe some time frames.

    Heck, even let us know what type of feedback you are looking for. Why no communication on such a game changing element?
  • Just got the most depressing and pathetic match ever, again EOR to blame for, the other team started quitting one by one within 3-5 minutes after the game started, because they were unable to kill anyone of my team, there were 3 players with my skillset on my team. I was not in a party. The game ended when it was 89-45. I have screenshots but in order to protect those people names who were masacred will not post it here. Never seen anything like this in 1 year of playing Bf2.
  • I stand corrected. We finally got a super helpful update to EOR MM!
    F8RGE wrote: »

    MATCHMAKING CHANGES
    • Improved the accuracy of being connected into a Clone Wars-era map, when selecting the Clone Wars - matchmaking tile.



    Punch It

    It's working. They're finally listening to our feedback!
    Versatti wrote: »
    Dennis, EA or Disney still do not understand their customer base or how to win them over.
  • I stand corrected. We finally got a super helpful update to EOR MM!
    F8RGE wrote: »

    MATCHMAKING CHANGES
    • Improved the accuracy of being connected into a Clone Wars-era map, when selecting the Clone Wars - matchmaking tile.



    Punch It

    It's working. They're finally listening to our feedback!

    It really does seem like they are purposely trying to kill the game at this point.
    Janina Gavankar/Iden Versio Fan
    First Max Prestige Iden Versio
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  • EightMile wrote: »
    They might have moved on. At this point it is what it is.

    The lying on twitter seems to also back that statement up.
    Janina Gavankar/Iden Versio Fan
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  • Empire_TW wrote: »
    I stand corrected. We finally got a super helpful update to EOR MM!
    F8RGE wrote: »

    MATCHMAKING CHANGES
    • Improved the accuracy of being connected into a Clone Wars-era map, when selecting the Clone Wars - matchmaking tile.



    Punch It

    It's working. They're finally listening to our feedback!

    It really does seem like they are purposely trying to kill the game at this point.

    The lack of communication is, honestly, the worst part.
    Just tell us what's going on. I'm sure that @F8RGE is not allowed to comment on this for whatever reason but it doesn't make it any less infuriating.
    Versatti wrote: »
    Dennis, EA or Disney still do not understand their customer base or how to win them over.
  • Amarth5150
    3 posts Member
    edited October 2018
    I have to agree, it seems like Dice is actively trying to destroy the game with "matchmaking" that prevents socializing and keeping the same lobby, and "squads" which is COMPLETELY BUGGED.

    Please rollback this trash. Please never release a patch again which isn't a fix the 10+ gameplay breaking bugs in the game. Such as: the sound bug, the infiltration bug, the thermal bug, the melee bug, the Rey main attack bug, the shoot while frozen bug you never fixed... and so on.

    If you think I will buy BF5 or any other Dice game when you treat your customers like enemies, it turns out you are wrong. Permanent boycott until Battlefront2 is fixed. If you never fix it, permanent boycott it is.
  • Well said. This needs to be rolled back or fixed... but honestly I am with you I love this game and I don't want to see it go down the drain because of something silly like this! We love STAR WARS! Geonosis and Grievous are coming out soon... There's gotta be a way to rectify this. Simply roll it back. Please :neutral:
  • OK I will admit that finally it seems to have had the desired effect on balance....slightly. I will give EA credit for balancing something that CANNOT BE BALANCED. That being said, forcing me into a new lobby after every map only servers to make me NOT want to play this game any longer so if that was the goal, they succeeded.
  • I dont think anyone here has actually said what they think the EOR matchmaking is doing wrong? there have been suggestion on how to improve it and people saying what they think the result of it not working well leads to (mostly saying its bad, does not improve matchmaking or is destroying the game).

    So if someone wants to add on how they think the current system is not working as intended and how to improve it or replace it what the diffrences in the systems would be, that would be great and would help the conversation aswell as improving the game. :)

  • That’s savage.

    Blast is just garbage and it’s the mode I play exclusively.
    Find me in Blast, Strike, or sometimes GA, usually playing Officer/Specialist/Aerial... u/n cosworth99. #oldguy
    Add me (xbox Oregon server) if you like
  • May have to give blast another shot, I haven’t played it in ages.
  • Also the disruption chesse is unbearable at times
  • Today I got the most defeats ever, played Blast for the whole day. First match after joining seems balanced or semi-balanced. My team wins, Match ends with a 10-20 points difference which is acceptable for a Blast match, I ended in first place in eliminations and points among the 16 players, next match EOR decides to switch the best players on my team, meaning 2nd, 3rd and 4th place from my team goes to the losing team, the worst players on the losing team, 8th, 7th, 6th and 5th goes to my team, if a new elite player joins the game goes to the opposite team, never to mine. Result, a literally steam rolled against my new team. We lost by 40, 50 and 60 points difference, sometimes even 70. Not funny, not amuse by that. I am somehow getting penalized for being a consistent good player???
    This happened to me today at least 12 times.
  • I rage quit twice tonight. Blast is horribly broken. I had 3 teammates and the other side was 8 strong. It’s not working.
    Find me in Blast, Strike, or sometimes GA, usually playing Officer/Specialist/Aerial... u/n cosworth99. #oldguy
    Add me (xbox Oregon server) if you like
  • Rewision wrote: »
    I dont think anyone here has actually said what they think the EOR matchmaking is doing wrong? there have been suggestion on how to improve it and people saying what they think the result of it not working well leads to (mostly saying its bad, does not improve matchmaking or is destroying the game).

    So if someone wants to add on how they think the current system is not working as intended and how to improve it or replace it what the diffrences in the systems would be, that would be great and would help the conversation aswell as improving the game. :)

    You're right! So let's outline what the problems are that need to be addressed.

    The main problem is that it places you in to empty lobbies and breaks up full lobbies and splits them in two. Often there will be a group of people stuck in a lobby with not enough players to continue playing.

    The solution being that you have to rejoin the game through your friends list...

    This is really bad for smaller game modes like hvv, hero showdown, and starfighter assault where it's hard to get people into a lobby in the first place where the result is that half the players end up in empty servers...

    If the matchmaker worked as intended it would simply shuffle the players in the match already instead of splitting the lobby up... and causing not enough players to be in another lobby.

    There have also been reports of players being moved to different ping sites.. without their consent. A whole bunch of aussies were moved from a full aussie server to a virginia ping site while the rest stayed in the aussie lobby. Quite a frustrating result where before you would stay where you wanted...

    These are the main problems and the posts above seek to rectify this problem. We haven't even gotten to balance yet... because the matchmaker is hit and miss when it comes to producing a game in the first place for some players. If you're new and you don't have people added. Well you sit in that empty lobby and slowly watch as people leave...
  • Agree completely
    I have quit playing BF2 until matchmaking is removed
    Maybe if we all did?
  • I for one won't be wasting credits on the Grievous however for those who are going to unlock him there is one major concern. EoR MM is still turned on.

    People will be FORCED to play as the light side 2 sometimes even 4 times in a row
    People will be FORCED into empty lobbies
    People will be FORCED back to the main menu screen because "we couldn't find any available games for you".
    People will be FORCED into foreign servers where lag can become a major issue.
    People will be FORCED into lobbies that are already well underway where the heroes are already taken
    People will be FORCED to play 4 man parties in HvV over and over again (people who have quit against my 4 person group are ALWAYS sent right back to us)

    People will be FORCED to play the same few maps over and over again, this is problematic when it's an out of era map and Grievous costs more and a Kylo and Phasma are more likely to be taken out first.

    It is gonna be hard enough to try and get him first when everyone (except me) are gonna be trying to get their hands on him. People want to play as him, people want to level him up, and people want to get their milestones done, how are they supposed to do all that with EoR MM turned on?
    Janina Gavankar/Iden Versio Fan
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  • If I get 50 kills , For some reason EOR puts me in a empty lobby where nobody else joins, if there are 1 player on each team overpowering the rest, then the two of them are taking out and put on an empty lobby. The only way to remain in the game is by doing average or above average but not great.
  • I plan to back out of lobbies and rejoin until I get darkside.
  • Alex64 wrote: »
    EoR MM is more about Failure than solutions.

    Wonder how it will be in BFV since we are clearly beta testing it for it.
    Abuuru wrote: »
    I plan to back out of lobbies and rejoin until I get darkside.

    You will probably be waiting more than playing.
    Janina Gavankar/Iden Versio Fan
    First Max Prestige Iden Versio
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  • OcDoc
    1681 posts Member
    Huh?

    You play 2 games before matchmaking. So you always have a 50/50 mix of light side/dark side.

    Misinformation!
  • Liz4rD
    1014 posts Member
    I agree almost on everything, but Ive never experienced that booting to the menu or that playing on the same side several times in a row.
  • Deanna_Tamura
    317 posts Member
    edited October 2018
    OcDoc wrote: »
    Huh?

    You play 2 games before matchmaking. So you always have a 50/50 mix of light side/dark side.

    Misinformation!

    Actually that is not always true, the first lobby you join can already have played one match, leaving you with only one round as whatever side you landed before matchmaking sends you to a new lobby. In the new lobby you can be faced with the same situation, it's rare but i had it happen to me to play the same side 4 times in a row
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