[Megathread] EOR Matchmaking Issues

Alliecat7803 · November 16, 2018 10:28PM

Zappa2510 wrote: »

Question for all here: Do you play one game mode more then others and when you go to play something else it takes you back to that said game mode?

Everytime I play Blast now it takes me back to Heroes Vs Villains now no matter what.

We have been having issues with game modes switching. We usually play SA, but sometimes it pulls us out of SA and puts us into Blast or HvV or whatever. So I would say we are sort of having the opposite problem, that we are being taken out of the game mode that we play the most. People are reporting weird mode switches in other threads, as well. It baffles me how they were actually able to add a NEW problem to the matchmaking on top of the ones that already exist. Bizzaro!

New_Roosterman · November 16, 2018 11:43PM

Yep the mode switching bug has been identified weeks ago and yet no action to rectify it. Wonder why when rubbish like this happens we start hating on EOR "matchmaking".

Zappa2510 · November 17, 2018 4:54AM

well I was wondering if it had something to do with the game mode we played most. Like it was remembering what we was playing and automatically searched for that and not the current game mode.

Unwarycoin · November 17, 2018 5:52AM

Zappa2510 wrote: »

well I was wondering if it had something to do with the game mode we played most. Like it was remembering what we was playing and automatically searched for that and not the current game mode.

It's never done that to me.

Unwarycoin · November 17, 2018 6:20AM

A decently sized Ewok Hunt lobby became a nearly empty one.

sukebe7 · November 17, 2018 6:23AM

EightMile wrote: »

@F8RGE
PS4
ping site Oregon (55) in Cali
This is not matchmaking.

at least you're able to play.

sukebe7 · November 17, 2018 6:28AM

Unwarycoin wrote: »

Question for all here: Do you play one game mode more then others and when you go to play something else it takes you back to that said game mode?

Everytime I play Blast now it takes me back to Heroes Vs Villains now no matter what.

Please preface these questions with, "Dear America", because in Japan only GA is ever available and blast spottingly on the weekends.

New_Roosterman · November 17, 2018 7:42AM

Zappa2510 wrote: »

well I was wondering if it had something to do with the game mode we played most. Like it was remembering what we was playing and automatically searched for that and not the current game mode.

It can't be that as my favourite game mode is Starfighter Assault when the bug has kicked in it searches for Heroes v Villains.

Zappa2510 · November 17, 2018 7:46AM

guess its just random then. so far the only time ive got it was when playing blast and I usually only play HvV as it gives me more of a challenge now.

sukebe7 · November 17, 2018 11:14AM

In Japan: Just waited for 20 mins for a mere Blast game, played it, and then everyone disappears forever... as usual.
Do I have to attempt to 'friend' every person playing in order to try to figure out where they all went?
Why?
Why require 16 players? There are maybe 5 playing at any time in Japan because they (the japanese speakers) have no idea what's going on, have abandoned the game due to a complete void of communication; they don't even know about the Oregon 'trick' that used to work; seems that is now blocked for outside countries since the last 'update'.

sukebe7 · November 17, 2018 11:15AM

Maybe my complaining here has resulted in my IP being blocked.

EV02AAA · November 17, 2018 1:29PM

What a pathetic mess. Happy first birthday...

Eshtazaki · November 17, 2018 1:57PM

Aha so dropping some info after was away for a while, and after i had some chance to play few matches yesterday and one today (GA - Heroes Unleashed only) . And i did promise to come back.

@F8RGE - I have to admit, the EOR MM works quite well for GA games during peak hours. Hopefully it is not just because of a lot of ppl playing due to Heroes Unleashed.
Cannot say for other modes, and for other time after the heroes unleashed.
But hopefully that was the doing of this patch in November which you guys released, so kudos for that.

1) i usually start with Kashyyyk - which i do not like to say the least, but can live thru it once.

2) lobbies (GA - Heroes Unleashed) are quite full for me - Server Germany - ping ~23ms - usually around 17-18 ppl.

3) rotation is not so bad, was better, now is worse. But i did not see too much repetition, other than when i start to look for a new game - then i almost 100% time go for Kashyyyk which i dislike the most.

4) Matchmaking takes less than 1 minute and then i usually end up with almost full lobbies - so that's a nice thing for me.
i do not care regarding the issues with squad system, as i do not play in squads. So i cannot say for ppl playing with friends i do not know if it works or not.

5) also i did not play any other modes as i just lack interest in them, so cannot say anything about that part.

############################

Now to the sour part - sometimes it is only 1 Round, so no longer any continuity, what if i wait few rounds in the matchmaking routine just to get my favorite map, and then i join only for half, as one was already gone.

New matches start almost all the time with the same map - Kashyyyk - its like 4-5 times i see the same map, only after next try to find a game i go to like yavin or jakku.

And the most sour part for me personally, after 3 weeks without SWBF2 - i just did not find it so attractive any more

like i had my detox, and now i am free.

From all the comments i see that the game is in such a mess, the one new hero and one new map is not remotely enough to keep me here - yes i do not know no one cares

no problem with that

So i will just take myself and move along to play other games waiting or for some nice content coming in, or for new SW game

IcedFreon · November 17, 2018 2:34PM

F8RGE wrote: »

I've already given a couple of comments in line with what you'd class as meaningful. I've explained that we can see it's working well for the vast majority of players.

If there are specific problems you are having, please do let us know about them (as mentioned earlier). Providing specifics does help.

Map rotation, we're always looking at ways to improve this. We do look at our data very regularly to see how often each map is being played and if there is something not right, we'll make changes. As for game modes, exact times and specifics for when you experienced this would be beneficial, as this allows us to dive into our server logs at that exact moment.

All if like to know is why are we forced into MM? Why can't we choose not to

EightMile · November 17, 2018 3:23PM

@F8RGE
The EoRMM is a failure.
It does NOT matchmake at the end of the round.
It removes me from my team and puts me in a game that NEVER fills. I have to shut it off and reset every ........ time.
Stop towing the company line and stop lying to us.
Ps4
EM---Eightmile
ping site oregon 55
GA failure
EoRMM is garbage
No group.

Unwarycoin · November 17, 2018 5:55PM

Unwarycoin wrote: »

A decently sized Ewok Hunt lobby became a nearly empty one.

I played Strike (and one match of GA, but I had to be a Flametrooper, and only played as a hero at the end) yesterday as well (also I found active Ewok Hunt lobbies twice, enough for the challenge) and the second round was more fun than the first and it seemed to have a regular rotation (Hoth to Kamino), I was on the light side both times though. So here's what I know.

I have not hit the button.
Maps have a regular rotation.
Sometimes it's rebalanced.
The only match to not fill fast is Ewok Hunt (discounting Hero Starfighters, since I didn't check to see if the others were still playing).
At least two other players were still playing Ewok Hunt in a different lobby (via the recent players tab).

This could mean one of two things.

Matchmaking is automatic, but it has a new algorithm that uses a regular rotation.
The matchmaking button has been reinstated, the other players just pressed it.

Empire_TW · November 17, 2018 7:16PM

IcedFreon wrote: »

F8RGE wrote: »

I've already given a couple of comments in line with what you'd class as meaningful. I've explained that we can see it's working well for the vast majority of players.

If there are specific problems you are having, please do let us know about them (as mentioned earlier). Providing specifics does help.

Map rotation, we're always looking at ways to improve this. We do look at our data very regularly to see how often each map is being played and if there is something not right, we'll make changes. As for game modes, exact times and specifics for when you experienced this would be beneficial, as this allows us to dive into our server logs at that exact moment.

All if like to know is why are we forced into MM? Why can't we choose not to

I too would like to know this.

Zappa2510 · November 17, 2018 9:35PM

Empire_TW wrote: »

IcedFreon wrote: »

F8RGE wrote: »

I've already given a couple of comments in line with what you'd class as meaningful. I've explained that we can see it's working well for the vast majority of players.

If there are specific problems you are having, please do let us know about them (as mentioned earlier). Providing specifics does help.

Map rotation, we're always looking at ways to improve this. We do look at our data very regularly to see how often each map is being played and if there is something not right, we'll make changes. As for game modes, exact times and specifics for when you experienced this would be beneficial, as this allows us to dive into our server logs at that exact moment.

All if like to know is why are we forced into MM? Why can't we choose not to

I too would like to know this.

Yea I also wanna know!

BobaTheFetter · November 17, 2018 10:02PM

Why does the game say searching for a match then it goes to found a match and then it's just me in a lobby by myself saying 39other players needed?

MyLittleGreenFriend · November 18, 2018 1:47AM

Come on.

Blinker · November 18, 2018 1:57AM

I just nearly fell asleep again matchmaking, just switched it off, cant understand why they ask for feedback in the first place, as they have no intention of using it, it's there way or nothing, EA/Dice don't bother asking for feedback it's pointless if you going to ignore it cause it's not what you want to hear.

Ps @f8rge have you sorted out my refund request yet ?

astrotrain101 · November 18, 2018 5:14PM

For some reason I got to enjoy 5-6 maps in a row yesterday. No boots, no error codes, no server shuffle, no game mode shuffle, just played and enjoyed. Today I haven't played more than one map before i get booted to an empty server, the home screen, game mode shuffle or some other lobby that half finished a game. Then when that game i just made it into finishes I get booted again. Half the time I'm booted before the map loads. To be fair, the last two days I have not experienced a boot to a foreign server. This is all whether i'm in a group or not.

I really wish I did not experience any of these issues nor do i wish i see any of these things as issues. I see a lot of people saying they have no issues with EoR MM.

I'm just wondering if those who don't have an issue with EoR MM if they experience server shuffle, game mode shuffle, error code 1017? And if they do is it a problem? Or does the above not happen to them? Or do they like the server shuffle, game mode shuffle and home screen boot?

In all sincerity, just trying to figure out if this is just one massive conflict of interest

Unwarycoin · November 18, 2018 5:59PM

astrotrain101 wrote: »

For some reason I got to enjoy 5-6 maps in a row yesterday. No boots, no error codes, no server shuffle, no game mode shuffle, just played and enjoyed. Today I haven't played more than one map before i get booted to an empty server, the home screen, game mode shuffle or some other lobby that half finished a game. Then when that game i just made it into finishes I get booted again. Half the time I'm booted before the map loads. To be fair, the last two days I have not experienced a boot to a foreign server. This is all whether i'm in a group or not.

I really wish I did not experience any of these issues nor do i wish i see any of these things as issues. I see a lot of people saying they have no issues with EoR MM.

I'm just wondering if those who don't have an issue with EoR MM if they experience server shuffle, game mode shuffle, error code 1017? And if they do is it a problem? Or does the above not happen to them? Or do they like the server shuffle, game mode shuffle and home screen boot?

In all sincerity, just trying to figure out if this is just one massive conflict of interest

I've never had any of those except maybe shuffle (but it doesn't change rotation) and I think the error code is a different error that requires a reset (and I don't think I had that in awhile, unless that's what affected Ewok Hunt that one time, but the code didn't pop up).

AuraStorm · November 18, 2018 8:18PM

Wow a month later, still no fix

Whats the point of a megathread then?

Zappa2510 · November 19, 2018 6:27AM

Just wondering if it would be possible to go complain to EA directly and if that would have any other effect. Just a thought.

astrotrain101 · November 19, 2018 6:39AM

I gotta maintain consistency and say that I just played for 7 hrs straight haha( I had two quick breaks). No boots, no server shuffles or game mode changes. Zero problems. I played on my own and in groups of 2-5 and the games were on fire. Best fun I've had in over 3 weeks

Not looking forward to tomorrows game play unfortunately

Draco_RSA · November 19, 2018 7:45AM

astrotrain101 wrote: »

I gotta maintain consistency and say that I just played for 7 hrs straight haha( I had two quick breaks). No boots, no server shuffles or game mode changes. Zero problems. I played on my own and in groups of 2-5 and the games were on fire. Best fun I've had in over 3 weeks

Not looking forward to tomorrows game play unfortunately

What mode were you playing?

In GA server shuffle happens every 2 rounds.
I got booted so many times this weekend to the main menu during EOR MM it's not even funny.
What is also happening is that when me and my wife play together we don't get put in the same squad and often one of us gets booted out with the game saying that the server is full.

Really frustrating system.

astrotrain101 · November 19, 2018 7:53AM

Draco_RSA been playing GA all day

yeah here on Sunday all day trying to play GA. One map then boot, which pretty much describes the last three weeks for me

Draco_RSA · November 19, 2018 7:56AM

astrotrain101 wrote: »

Draco_RSA been playing GA all day

What region? Really weird. Why are the rest of us repeatedly getting thrown into new lobbies every 2 rounds by match making?

I really wish Ben Walke or someone from the dev team can come and answer all our questions.

astrotrain101 · November 19, 2018 8:07AM

Sydney AU

Yeah, no one expects a manual for a game like this but a bit more info about how exactly EoR MM works would be courteous, especially since we are their test subjects. In fact, all they would do is have to ask and I would bend over backwards for the good of this game. PR wording can be pretty insulting, but I'm not knocking any mods, they are probably bound by certain regulations

jonci · November 19, 2018 9:01AM

Cant wait for the full release of this game once the year long Beta testing finishes.

Empire_TW · November 19, 2018 9:09AM

jonci wrote: »

Cant wait for the full release of this game once the year long Beta testing finishes.

Me too.

Draco_RSA · November 19, 2018 9:27AM

astrotrain101 wrote: »

Sydney AU

Yeah, no one expects a manual for a game like this but a bit more info about how exactly EoR MM works would be courteous, especially since we are their test subjects. In fact, all they would do is have to ask and I would bend over backwards for the good of this game. PR wording can be pretty insulting, but I'm not knocking any mods, they are probably bound by certain regulations

I think there is most likely only 1 lobby in your region and that is why lobby shuffle does not happen.

astrotrain101 · November 19, 2018 9:31AM

Draco_RSA I can assure you there are many GA lobbies in this region

UnknownGamer · November 19, 2018 5:10PM

sukebe7 wrote: »

In Japan: Just waited for 20 mins for a mere Blast game, played it, and then everyone disappears forever... as usual.
Do I have to attempt to 'friend' every person playing in order to try to figure out where they all went?
Why?
Why require 16 players? There are maybe 5 playing at any time in Japan because they (the japanese speakers) have no idea what's going on, have abandoned the game due to a complete void of communication; they don't even know about the Oregon 'trick' that used to work; seems that is now blocked for outside countries since the last 'update'.

Change your server.

Liz4rD · November 19, 2018 5:31PM

UnknownGamer wrote: »

sukebe7 wrote: »

In Japan: Just waited for 20 mins for a mere Blast game, played it, and then everyone disappears forever... as usual.
Do I have to attempt to 'friend' every person playing in order to try to figure out where they all went?
Why?
Why require 16 players? There are maybe 5 playing at any time in Japan because they (the japanese speakers) have no idea what's going on, have abandoned the game due to a complete void of communication; they don't even know about the Oregon 'trick' that used to work; seems that is now blocked for outside countries since the last 'update'.

Change your server.

Its not a good advice to tell someone to play with 200 ms ping.

Liz4rD · November 19, 2018 5:41PM

The past weekend I barely played the game.

I searched for GA and then booted to the main menu. Happened 3 times.

I found matches and full servers (the Heroes unleashed event got them full) but the lag was SUPREME.

So the game experience was poor and not even fun. So I quitted.

Game experience for me has gone from best to worse.

Ive never got any problem to find games at any day or any hour (ANY), even switching among the Ireland, Germany and UK servers.

Now we got EOR MM and just the German server (because DICE shut down the other 2 european servers) and I got LAG, Boot to the main menu, changed from one game mode to another, empty lobbies and many times I cant find matches in SA, Extraction etc.

Before my gaming experience was ok (well, sometimes my team got steamrolled in some matches, but thats is not possible to counter, IN ANY GAME, and It still happens, no matter EOR MM). Now my gaming experience is GARBAGE and Im pretty upset (and sometimes angry), because this is my favorite game.

Empire_TW · November 20, 2018 9:06AM

Still getting put into empty servers, party members still getting kicked, and ping site hoping is becoming game breaking for some of the people I play with.

Draco_RSA · November 20, 2018 10:07AM

Liz4rD wrote: »

UnknownGamer wrote: »

sukebe7 wrote: »

In Japan: Just waited for 20 mins for a mere Blast game, played it, and then everyone disappears forever... as usual.
Do I have to attempt to 'friend' every person playing in order to try to figure out where they all went?
Why?
Why require 16 players? There are maybe 5 playing at any time in Japan because they (the japanese speakers) have no idea what's going on, have abandoned the game due to a complete void of communication; they don't even know about the Oregon 'trick' that used to work; seems that is now blocked for outside countries since the last 'update'.

Change your server.

Its not a good advice to tell someone to play with 200 ms ping.

Yeah for me there was no choice since the devs deleted the local server and now I have to play on German server with 200ms+ ping. The lag is real for me. My friends have now all stopped playing the game and have moved on to other games. Just me and the wife now playing with lots o rubber banding and freezing due to high ping. Thanks EA\Dice, really appreciate the lag.

JediPacoElFlaco · November 20, 2018 10:32AM

I have played all weekend and some rounds yesterday monday. Not any problem.

Ok I lie because i suffered the 201 error in sometimes. But this already happened before EOR.

MyLittleGreenFriend · November 20, 2018 2:29PM

Empire_TW wrote: »

Still getting put into empty servers, party members still getting kicked, and ping site hoping is becoming game breaking for some of the people I play with.

It happens every time I try to play GA.

holstar1993 · November 20, 2018 5:23PM

Dont worry, they are looking to improve arcade! Problem solved.

Empire_TW · November 20, 2018 7:26PM

holstar1993 wrote: »

Dont worry, they are looking to improve arcade! Problem solved.

They will start rejecting our feedback on that too no doubt.

Phantom_A320 · November 20, 2018 8:26PM

Empire_TW wrote: »

holstar1993 wrote: »

Dont worry, they are looking to improve arcade! Problem solved.

They will start rejecting our feedback on that too no doubt.

This game has user feedback??? Where???

Captain_Guy · November 20, 2018 9:03PM

Literally every online multiplayer has had matchmaking. Why does yours, in 2018, not work properly? Any mode, constantly.

Omniscient · November 20, 2018 10:42PM

It took me 15 attempts to get to play the Rebels in Extraction, just so I could attempt to start working on achieving the 5 Extraction points daily challenge. FIFTEEN, devs.

Then, the bumpkins put on my team didn’t know what to do. Seven games later, I FINALLY completed the challenge.

EOR MM sucks. It’s that simple.

Then, FIVE tries at HvV before I got to play as the Villains, so I could do the Iden daily. Of course, I was paired against a great team, and teamed up with potato clocks. One person AFK’d the match; the other two just ran...while I was the Target.

Your EOR MM is such a time sink. It does not work. Please, PLEASE, turn it off.

Just in case I wasn’t clear, and there is an ambiguity in my statement; with regard to EOR MM...

DaxStorm · November 20, 2018 11:54PM

EOR MM almost always puts a team into an empty lobby that never fills when playing small modes like Blast, Strike, Extraction etc and further more when looking for a new game in a group of 3-4 players if you don’t find a game in about 20 seconds it’ll put you in an empty lobby that doesn’t fill also.
This is a great frustration.

KotasMilitia · November 21, 2018 3:34AM

I'm continuing to attempt to enjoy this game despite EOR MM. One positive I will say is that I'm able to find more games of hero showdown with it. Mostly though, my experience has continued to be negative. It seems as though every other map on hvv for me is Kashyyyk, and quite honestly I'm tired of playing there. I've been kicked from GA and put into HVV for no reason. When I play with friends, we dont always go to the same game server.

Knight_of_Onions · November 21, 2018 2:24PM

Captain_Guy wrote: »

Literally every online multiplayer has had matchmaking. Why does yours, in 2018, not work properly? Any mode, constantly.

The real question right here.

[Megathread] EOR Matchmaking Issues

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[Megathread] EOR Matchmaking Issues

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